It’s the Relationships that Count

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As part of the coaching and mentoring I do for young people entering the workforce (see MentoringInternships.com), I often have to broaden their perspective: success takes more than competence with technical skills; it requires building effective relationships. (See blog last month on a study conducted at Google.)

When I heard that Warren Buffett credits 12 lessons from “How to Win Friends and Influence People” for transforming his life, I began re-reading Dale Carnegie’s book and recommending it.

I thought I’d share the lessons (as noted by Richard Feloni in Business Insider), since we can all learn from them

  • Avoid criticism, condemning or complaining
  • Praise others’ achievements
  • Be empathic
  • Know the value of charm
  • Encourage people to talk about themselves
  • Know when to use suggestions instead of direct orders
  • Acknowledge your own mistakes
  • Respect others’ dignity
  • Don’t try “winning” an argument
  • Be Friendly, no matter how angry the other person may be
  • Reach common ground as soon as possible
  • Get others to think your conclusion is their own

Which ones stand out for you? Why?  Share with us!