In ice hockey, scoring three goals is called a hat trick. In presentations, the equivalent may be when a team achieves...
Leadership
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Are You Paying Attention to Burnout?
Burnout is not new. Leaders have seen it for decades in employees who lose energy, motivation, or belief that their...
Add Value, Not Noise
Many leaders assume that showing up is enough. They attend meetings, speak frequently, review work, and stay visible....
Why Outsiders Create Better Ideas
Strategy used to be framed as a contest. Companies tried to outthink competitors, protect their position, and win a...
When Your Competitive Advantage Starts Eroding
The world is changing rapidly and eroding companies’ Competitive Advantages (CAs). What are you doing about it? A...
What Changes Are You Making in Your 2026 Business Strategy?
When will you start business planning for 2026 and be ready to test your strategies? For many years, I facilitated...
Wellness as a Competitive Advantage
Many organizations still treat wellness as a perk rather than a performance requirement. Yet Wellness at Work...
Revolutions Never Begin with a Slogan
Leaders love bold slogans. They sound powerful, create energy, and give teams something catchy to rally around. But...
The Real Reason Your Team Isn’t Speaking to You
When teams go silent, leaders often jump to the wrong conclusions. They assume employees lack initiative, aren’t...
Communicating in Uncertainty: Leadership Must Show Up and Stay Human
When someone presents — whether it’s a town hall, a board update, a pitch, or a job interview — they’re selling an...
Leading High-Performance Teams
Over the past few decades, successful companies have undergone a quiet but meaningful shift. The old vertical model —...
Be Audience-Driven: Prospects Differ from Customers
Leaders often assume that accountability is a character trait, something people either possess or lack. Yet in...
Stay Focused on Retaining Customers
Many organizations claim that customer retention is a top priority, yet their actions often tell a different story....