The Complex Role of Leader-Manager

 

As I begin outlining the new Management MBA course I’ll be teaching this summer on Leadership, I realized that the reason there are so many different definitions is that there are many facets to this complex position, and each definition is focusing on a different perspective.

For instance, one approach is to distinguish leaders from managers.  “Leaders have people follow them while managers have people who work for them.” In other words, the leader is focused on vision (how the world changes because of us) and the relationships between people to achieve it. The manager is focused on executing the tasks involved in achieving the mission, the activities we actually achieve.  Each makes appropriate strategic decisions; the leader choosing between visionary options and the manager choosing between different ways of executing the plan. A successful business person needs to be both a strong leader and manager to get their team on board to follow them towards their vision of success and obtain the resources (people, capital, etc.) and engage in the business activities.

A successful leader therefore is someone who  “earns the enthusiastic loyalty and commitment of followers and molds them into a high performance team”. (Tom DeCotiis) He/she inspires people (through words and role-modelled actions) to align their own performance with the organization’s overall strategy (i.e., vision, mission and goals). This involves, painting a compelling vision of the team’s future, pointing the way to successful accomplishment of the vision.  Ultimately, it’s getting someone to do things they don’t want to do, to achieve what they want to achieve. (Tom Landy)

On the other hand, a successful manager, is focused on optimal execution: recruiting, developing and growing talented team members; obtaining and using resources to most efficiently and effectively achieve the work necessary to give the stakeholders (i.e., employees, customers and investors achievement of its mission.

The leader-manager has to balance the different realms in order to be successful. Where are we going? What’s the best way to get there? What are the implications of each strategic choice? (G. A. Lafley.) As a CEO coach, I know it’s important to address both realms in terms of time allocation, expertise, and training (of self and other team members) to advance their own abilities as leader-managers. My challenge, as a teacher is to enable students to see the differences, and cultivate the perspectives and skills needed to see how they will fulfill these roles as they grow professionally.

What are your biggest challenges?? Share with us.

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